Technical Support
We're here to help you get back to coding and learning as quickly as possible.
Need help fast? Start here.
Getting Started
Learn the basics of Ozobot and how to get started in your classroom.
Troubleshooting
Fix common issues with your Ozobot, apps, and connections.
Video Tutorials
Watch step-by-step tutorials and classroom examples.
FAQs
Find answers to commonly asked questions.
Contact Support
Submit a request and our team will get back to you.
Webinars & Training
Join webinars or explore expert-led training sessions.
Before you submit, try this:
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Make sure your bot is fully charged
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Restart your Ozobot and device
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Check that your app or firmware is up to date
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Confirm your connection method
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Recalibrate or check your setup
Frequently Asked Questions
Find answers to common questions about our products and services
We’re so glad you asked. It’s Oh-zo-bot, not Ah-zo-bot. But you can call us anything you like.
Subscribe to our YouTube channel for How To videos, lesson ideas, and more.
How To Videos >
Contact us anytime atsupport@ozobot.com or (310) 318-0070.
Evo has a LiPo battery charged with a micro USB cable that comes with the robot.
A full charge takes 60 min. and supports approximately 60 min. of playtime.
Yes, We have a private Facebook group for educators called Ozobot Academy. In this group you will have access to the Ozobot education team and Ozobot Certified Educators. You will have to prove you are an educator to be allowed in this group.
Evo Firmware v 3.5.4 (2023-09-01)
We fixed Backwalk and ZigZag alignment so the bot stays on track after executing the move. We also improved line following for better intersection identification (tracks & magnet tiles). Lastly, the color sensor code was updated for better Color Code recognition amongst additional improvements and bug fixes.
Evo Firmware V. 3.2.1 (2022-11-07)
We squashed some bugs and surveyed the land to improve the user experience all around. It’s now much easier to connect and select bots and, using an iOS device, users can now update up to 36 bots at a time!
Evo Firmware V.3.1.0 (2022-08-15)
We’ve got an exciting update ready for your Evo robots! All Evos require this update in order to work with the latest version of Ozobot Blockly, Python Beta and the Evo App. Additionally, the Evo App can be used for multi-bot updating and renaming on an iOS phone or tablet.
Head over to our blog for instructions on how to update your Evo using Python Beta, Ozobot Blockly and the Evo App.